Yousef Salameh
Operations Manager / Area Manager
Profile summary
Accomplished Operations Manager with 11+ years of experience in the F&B industry across Saudi Arabia and Bahrain. Skilled in multi-brand operations, cost control, P&L management, and strategic growth initiatives. Proven success in reducing food and labor costs while maintaining performance and customer satisfaction. Expertise in inventory management, team leadership, and sales strategy execution.
Career highlights
Reduced Food Costs: Reduced food cost from 35% to 27% and decreased salary expenses by 3,000 BD without impacting performance.
Sales Increase: Increased sales by 13% through aggregator integration and promotions at Hashem Restaurant.
Key skills
Professional experience
- Oversaw four brands (two dine-in, two cloud kitchens). - Opened two new Blaze Burger branches. - Reduced food cost from 35% → 27% and decreased salary expenses by 3,000 BD without performance impact. - Implemented standardized operating procedures and improved staff productivity.
- Oversaw four brands (two dine-in, two cloud kitchens).
- Opened two new Blaze Burger branches.
- Reduced food cost from 35% → 27% and decreased salary expenses by 3,000 BD without performance impact.
- Implemented standardized operating procedures and improved staff productivity.
- Managed daily operations for two factories. - Reduced food costs by 7% and increased sales by 5% through targeted plans. - Enhanced workflow efficiency and staff performance evaluation systems.
- Managed daily operations for two factories.
- Reduced food costs by 7% and increased sales by 5% through targeted plans.
- Enhanced workflow efficiency and staff performance evaluation systems.
- Opened three new branches and optimized workflows. - Oversaw budgets, supply chain, and staff training programs. - Improved service quality and customer satisfaction..
- Opened three new branches and optimized workflows.
- Oversaw budgets, supply chain, and staff training programs.
- Improved service quality and customer satisfaction..
- Recruited, trained, and managed restaurant teams. - Increased sales by 13% through aggregator integration and promotions. - Reduced sub-rental expenses and improved operational efficiency.
- Recruited, trained, and managed restaurant teams.
- Increased sales by 13% through aggregator integration and promotions.
- Reduced sub-rental expenses and improved operational efficiency.
- Managed marketing campaigns and public relations activities. - Achieved the highest sales contribution in 2018 regionally. - Led competitive analysis and cross-functional coordination.
- Managed marketing campaigns and public relations activities.
- Achieved the highest sales contribution in 2018 regionally.
- Led competitive analysis and cross-functional coordination.
- Managed full store operations, including P&L, staffing, and compliance. - Improved sales performance and maintained top QSC (Quality, Service, Cleanliness) scores. - Developed and implemented local promotions and efficiency systems.
- Managed full store operations, including P&L, staffing, and compliance.
- Improved sales performance and maintained top QSC (Quality, Service, Cleanliness) scores.
- Developed and implemented local promotions and efficiency systems.
I developed and delivered training programs to ensure quality and service consistency, achieving 98% in a May training audit. Responsibilities included onboarding, skill development, performance monitoring, and updating materials to align with company goals.
- I developed and delivered training programs to ensure quality and service consistency, achieving 98% in a May training audit.
- Responsibilities included onboarding, skill development, performance monitoring, and updating materials to align with company goals.
I led daily operations, managing staff schedules, food safety, inventory, and cash handling while ensuring excellent service. I addressed customer issues and drove team performance to achieve sales and service goals.
- I led daily operations, managing staff schedules, food safety, inventory, and cash handling while ensuring excellent service.
- I addressed customer issues and drove team performance to achieve sales and service goals.